Shipping Information & Delivery Guidelines
All orders are processed within 2-5 business days (Sunday-Friday, excluding public holidays). You will receive a confirmation email once your order has been processed and shipped.
Shipping costs are calculated at checkout based on your location and selected shipping method.
Once your order ships, you will get a order id just after place order.Please save the order id to use it back while tack order Please allow 24-48 hours for tracking information to update.
Track your order here: Click Here
We currently only ship within Malaysia.
If your package is lost or damaged during transit, please trace your order in Track Order within 7 days of the expected delivery date. We will not be responsible for any loss or damage that occurs during shipping, as all deliveries are handled by J&T Express. In such cases, customers are required to contact J&T Express directly to file a claim or seek further assistance.
For damaged items, please provide photos of the package and product for insurance claims.
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses. If you need to change your address after ordering, contact us within 24 hours.
For shipping inquiries, please contact:
Email: blcktredofficial@gmail.com
WhatsApp: +60 13-942 6061
